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COVID-19 Customer Care Policy

Firstly we would like to say thank you for your ongoing support and understanding.

As you are aware the Government has imposed a lockdown for the next three weeks and ‘non-essential businesses and premises’ have been advised to close. 

Whilst this was not an easy decision for us to make, it was felt that the welfare of our staff and customers should not be put at risk at any time, so we have, temporarily, suspended all installations to our customers’ homes. 

Looking to the future, our sales and marketing departments will still be working remotely via our website. So should you require any new products, you can obtain a free quotation from us online. If you require a more comprehensive quote please send us some outline pictures of your property and we will endeavour to quote you as soon as possible.

If you have any concerns or specifications regarding works to be carried out or ongoing works then please do not hesitate to contact us.

We hope all our customers and the general public stay safe in this very difficult time.

From all of us here at Sutton Group.

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